In Your Neighbourhood, At Your Service.
The moment
After a difficult 2009 strike: public resentment, hostile coverage, and a new mayor moving to privatize the very services members provided.
The pressure point
The Toronto public that had stopped believing — and the City Hall reading that public.
The proof
Free movie nights in city parks. Environment Days trading compost for hazardous waste. Storm cleanups before dawn. Twelve weeks honouring twelve divisions.
The build
Campaign identity, 40,000 community maps, a rebuilt website, social systems, event kits, and press materials — all produced in-house.
The result
Within a year, the same public arrived with lawn chairs. By December 2013, the Toronto Star cited the movie nights among the ways Toronto improved that year.















